A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch New Ulm units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in New Ulm, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Ulm roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Ceiling Water Damage Repair in New Ulm isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and New Ulm, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside New Ulm, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in New Ulm who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one New Ulm call at a time.
The most expensive New Ulm restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our New Ulm team and get a straight answer on how urgent it is.
We size the New Ulm response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New Ulm property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New Ulm homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New Ulm properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New Ulm get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our New Ulm crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside New Ulm, TX means New Ulm response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our New Ulm dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your New Ulm address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
We measure moisture with instruments, not guesswork, and we won't sign off on a New Ulm job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New Ulm work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside New Ulm, TX, most New Ulm calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every New Ulm job, not an add-on option.
Our New Ulm on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our New Ulm crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Ulm tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New Ulm, including retail, restaurants, and office space.
Most New Ulm residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our New Ulm guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our New Ulm crews cover that full radius.
Beyond New Ulm itself, our coverage extends across nearby zip codes, with additional New Ulm, TX crews available for large-scale or commercial losses. If your address falls inside or near New Ulm, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Ulm, New Ulm, TXReach our New Ulm line directly and get a technician on the way today.
Call +1-844-578-1604