Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Ulm crews are already moving. Our New Ulm-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

We built our New Ulm branch after hearing the same complaint over and over from New Ulm, TX property owners — the "24/7" number that never actually answers. Every technician on our New Ulm roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Emergency Water Damage in New Ulm isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Ulm, TX, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside New Ulm, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in New Ulm who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one New Ulm call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in New Ulm started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New Ulm line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our New Ulm crews scale the response to match the loss — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New Ulm property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New Ulm, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial New Ulm accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New Ulm get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every New Ulm job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside New Ulm, TX, most New Ulm calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a New Ulm job done, and getting there again is on us, not you.
A short call with our New Ulm dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your New Ulm property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

We measure moisture with instruments, not guesswork, and we won't sign off on a New Ulm job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New Ulm work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside New Ulm, TX, most New Ulm calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the New Ulm job before any drying equipment starts running.
Our New Ulm on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New Ulm job as complete.
We regularly handle sewage backups in New Ulm using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Ulm tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New Ulm, including retail, restaurants, and office space.
Most New Ulm residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in New Ulm significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every New Ulm job with a documented dry-standard guarantee and a 30-day callback policy.
Our New Ulm coverage extends through the zip codes shown here and into nearby New Ulm, TX communities.
Our New Ulm dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New Ulm, TX for larger losses. If your address falls inside or near New Ulm, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Ulm, New Ulm, TXCall now and speak with a real New Ulm dispatcher, not a national call center.
Call +1-844-234-5373